Cancellation & Refund Policy

1. 7-Day Money-Back Guarantee (First Purchase)

We want you to be fully delighted with PESU Link. If you subscribe to PESU Premium or Enterprise for the first time and find that the platform does not meet your operational expectations, you are eligible for a 100% full refund within seven (7) days of your initial payment date.

2. Monthly Subscriptions

Monthly subscription charges (₹100/mo in India or $1.99/mo globally) are non-refundable after the initial 7-day period. When you cancel a monthly subscription:

• Your premium features remain active until the end of the current billing cycle.
• No recurring renewal charges will occur in subsequent months.
• Your stored files and settings remain safely stored in your free tier quota.

3. Annual Subscriptions & Proration

For annual plans (₹1,000/yr in India or $19.90/yr globally), users may request cancellation at any point. If cancellation is requested after the first 7 days, SDSV Trade Tech LLP calculates refunds on a pro-rata basis for remaining unused whole months, minus payment gateway processing deductions.

4. How to Request a Refund

To initiate a refund or cancellation:

1. Send an email from your registered account address to sdsvtradetechllp@gmail.com with the subject line "Refund Request - [Your Order ID]".
2. Include the transaction reference or invoice number (e.g. INV-2026-XXXXX or PayPal Transaction ID).
3. Our finance team will process and credit the refund back to the original payment source (UPI, Debit/Credit Card, Net Banking, or PayPal wallet) within 5-7 business banking days.