1. Pricing & Currency Rules
PESU Link maintains strict currency isolation based on geographic and regulatory compliance:
- India Customers (INR): Subscriptions are processed in Indian Rupees (₹) via our India Recurring Gateway (Razorpay/UPI Mandate/eNACH). All quoted consumer pricing is GST-INCLUSIVE (18%).
- Global Customers (USD): Subscriptions originating outside India are processed in US Dollars ($) via PayPal Global. PayPal does not process domestic INR recurring subscriptions.
2. Goods & Services Tax (GST) Disclosures (India)
In compliance with the Central Goods and Services Tax Act, 2017:
3. Automatic Renewal & Grace Periods
Subscriptions renew automatically at the end of each monthly or annual billing period until affirmatively cancelled. In the event of an automated debit failure (e.g., card expiration or insufficient bank balance), PESU provides a 7-day grace period during which feature access remains unrestricted while retrying the payment.
4. Tax Invoicing & Input Tax Credit (ITC)
Registered businesses may provide their GSTIN during checkout. Sequential GST tax invoices formatted in accordance with GST Rules are automatically generated and made available under Account Billing or via our Admin Finance Ledger.
5. Speech-to-Text Transcription Entitlements & Accounting Standard
PESU Link accounts for all speech-to-text processing using an authoritative token standard:
- Accounting Standard: Exactly 1 transcription token = 1 second of processed speech. 60 tokens equals 1 minute of audio; 3,600 tokens equals 1 hour of speech.
- Unlimited Standard Text Chat: Normal text messaging is completely UNLIMITED and unmetered across all subscription plans (Free, Basic, Premium, and Enterprise). Text messaging consumes zero transcription tokens.
- Three Segregated Quotas: Allowances are independently allocated for (1) Chat/Voice-Note transcription, (2) Voice-Call live captions/transcription, and (3) Multi-party Meeting transcription. Quotas are non-fungible across categories to prevent long conference recordings from exhausting daily communication notes.
- Monthly Reset & Rollover: Monthly allowances reset on the first day of each billing cycle. Unused tokens do not roll over to subsequent billing cycles.
For inquiries regarding India Digital Personal Data Protection (DPDP) Act 2023, European GDPR, Indian GST invoices, or account data deletion requests, contact our designated Data Protection Officer at: