If you are experiencing overwhelming feelings, distress, or need someone to talk to, confidential, free help is available immediately. These independent hotlines are staffed 24/7 by trained listeners:
National 24/7 Mental Health in 20+ languages
Dial: 14416
Confidential Crisis Intervention Support
+91 98204 66726
Financial fraud & cyber incident response
Dial: 1930
Immediate quarantine, automated evidence preservation, and mandatory legal reporting for CSAM/child sexual exploitation (US 18 U.S.C. § 2258A), terror recruitment, non-consensual intimate imagery, and malicious executable exploits.
PESU algorithms are forbidden from blanket-banning medical, educational, journalistic, artistic, or legal consensual adult discussions. Subtle human context is protected with transparent advisory warnings rather than punitive censorship.
Full compliance with Regulation (EU) 2022/2065 Articles 16 & 20. Accessible notice and action mechanisms, substantiated human review, and a free 6-month internal complaint procedure for all moderation decisions.
Quarantined material is removed from general distribution and stored as cryptographic SHA-256 digests. Only authorized personnel under strict RBAC have access for law enforcement disclosures.
India IT Rules 2021 Grievance Redressal Mechanism
In accordance with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021:
Resident Grievance Officer: PESU Legal & Grievance Department
Email: sdsvtradetechllp@gmail.com
Acknowledgement SLA: Within 24 hours
Resolution SLA: Within 15 days (Within 24 hours for non-consensual intimate imagery)
For inquiries regarding India Digital Personal Data Protection (DPDP) Act 2023, European GDPR, Indian GST invoices, or account data deletion requests, contact our designated Data Protection Officer at: